Last updated: August 21, 2026

Flexbyts Solutions Pvt. Ltd. respects your right to request deletion of personal information associated with your account or use of our CRM services.

If you would like us to delete your eligible personal information, you can submit a deletion request using the process described below.

Important

Deleting information may affect your ability to use certain CRM features or access your account. Some information may also need to be retained where required by law or for legitimate business purposes.

1. How to Request Data Deletion

To request deletion of your personal information, please contact Flexbyts Solutions Pvt. Ltd. using the contact information provided below.

Please provide enough information for us to identify the relevant account and process your request.

2. Information to Include

Where applicable, please include:

  • Your name
  • Registered email address
  • Phone number associated with the account
  • Company or account name
  • Any additional information that helps identify the account

3. WhatsApp Data

If you have interacted with our business through WhatsApp, you may also request deletion of eligible information associated with those interactions that is stored or processed through our CRM.

Information processed directly by WhatsApp or Meta may also be subject to their respective policies and data controls.

4. What Happens After Your Request

Once we receive your request, we will review it and take reasonable steps to verify the request and identify the applicable information.

Eligible information will be deleted or anonymized where reasonably possible, subject to applicable legal, contractual, security and record-retention requirements.

5. Information That May Be Retained

Certain information may need to be retained where required by law, necessary for legitimate business purposes, required for accounting or financial records, or necessary to resolve disputes and protect our legal rights.

6. Processing Time

Data deletion requests will be reviewed and processed within a reasonable period after verification of the request.

We may contact you if additional information is required to verify your identity or account ownership.

7. Contact for Data Deletion Requests

8. Privacy Policy

For additional information about how we collect, use and protect personal information, please review our Privacy Policy .